Use case

Handle Rate and Scope Talks with More Confidence

Tonvo helps freelancers on client calls. When a client pushes back on your rate or asks for extra work, it shows what was just asked and up to three replies you can say. For a client message, paste it or upload a screenshot to get help replying.

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The Problem

Alone on a call when the conversation turns to money

Freelancers handle selling, delivery and client talks without a colleague to debrief with. When a client pushes back on your rate or asks for a little extra outside the agreed work, it is easy to say yes too fast or to freeze.

The Solution

A second set of ideas for tough client moments

Tonvo follows the call as it happens and shows the question the client just asked, up to three replies you can say, and a short read on the moment. If you need to check how to phrase a boundary, type a question to the copilot with Ask. For a message from a client, paste the text or upload a screenshot and get help replying. After the session, a recap helps you write the follow-up.

Key features for this use case

Replies for Rate Talks

When a client asks about price or pushes back on a rate, Tonvo writes up to three replies for what was just said, so you can choose your own wording.

Replies for Scope Questions

When a request goes beyond what was agreed, get up to three ways to respond that you can adapt, on a call or in a message.

Help Replying to Messages

Paste a client's message or upload a screenshot and get help writing your reply.

Frequently asked questions

How does Tonvo help freelancers?
Tonvo follows a client call as it happens, shows the question the client just asked, gives you up to three replies you can say, and adds a short read on the moment. It does not decide for you, and you can change any reply into your own words.
Can Tonvo help me hold my rate?
It can give you up to three replies for the moment, for example when a client questions your price. Ultra and Elite also show signals such as hesitation and objection. Tonvo makes no promise about the result, and the decision and the wording stay yours.
Which plan fits a freelancer?
Pro, at €14.99 a month, covers live help on calls and help with written messages. Ultra and Elite add signals, live translation and a separate copilot window. Pro and Ultra come with a 7-day money-back guarantee.
Does Tonvo store my client conversations?
Tonvo does not store audio. You get a recap after each session. You are responsible for telling clients how you use it, and Tonvo recommends doing so.

Related resources

Industry

Consultants

Use case

Selling on a Call

Feature

Help Replying to Messages and Screenshots

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